Corporate Communication and Change Management
Cisco is transforming its service sales business through the global deployment of a new web-based solution designed to help Cisco service sales teams and partners manage their entire service sales process. This program requires a comprehensive change adoption program for internal users and Cisco partners, including a detailed communications plan for communicating with all program stakeholders and sponsors.

Focus Group Coordination
The Federal Highway Administration (FHWA) needed a comprehensive course on Emergency Response for Alternative Fuel Vehicles to serve multiple audiences. The course had to be modular enough to be easily changed to train a variety of different members of the response team.

Controlled Documents for SAP R/5 Global Implementation
Amgen’s SAP global implementation program required Controlled Documents used in association with critical business functions to ensure compliance with US and international regulations as well as company standards.  The documents spanned work streams including Supply Management, Human Capital Management, and SAP IT Operations.