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Case Study: Software Documentation
The Client Profile IBM Informix® software delivers superior application performance for transaction intensive environments. They provide flexible solutions that integrate easily with IT environments, ensuring high performance and streamlined, easy administration while managing massive amounts of structured and unstructured data.
The Business Problem The Informix environment changes rapidly. Informix needed technical writers to document the 2000 releases for Informix 4GL database products. The writers had to research software changes and include all new features. They also had to highlight major changes since the previous release.
The TechProse Solution TechProse edited the release documents using FrameMaker, HTML and Illustrator. The team worked largely offsite, developing manuals, product marketing materials, and web content. TechProse brought the disparate resources together for a rapid, accurate delivery in time for the latest release of the software cycle.
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