How Effective is Your Continuity Training?
This overview, from Meryl's presentation at the 2008 Continuity Insights Management Conference, provides tips to ensure that your staff can handle unforeseen events.

Defusing Politically Charged Training Environments
This article, written by Meryl Natchez and Vic Passion for the July issue of T&D magazine, offers proven techniques to help keep corporate politics and culture differences from disrupting your project.

Tips from TechProse on Teleconferencing
Virtual meetings require more, not less, planning than face-to-face meetings. Here's some helpful advice on how to keep the conversation moving.

What's New in Technical Communication?
TechProse and Adobe demonstrate Technical Communication Suite software. Adobe's newest solution brings together Framemaker 8, RoboHelp 7, Captivate 3, and Adobe 3D Version 8, giving technical communicators the ability to write, manage, and publish interactive documentation without converting files.
 Portions from our presentation are available for download.
  Introducing Adobe Technical Communication Suite
  Combining Files in Acrobat
  3D Technical Manual

Six Tips for Consulting Success
Working with a trusted consulting agency to find your next project can save you time, energy, even money. But where do you find that consulting agency? And how do you know that the agency you find is the one you want to work with?

From Resistance to Acceptance: How to Implement Change Management
While some business strategies analyze the affects of change on the bottom line, change management focuses on people and how they resist, cope with and ultimately accept change in the workplace.

Meryl Natchez Speaks at the 2007 SAP & LavaCon Conferences
 Handouts from her presentations are available for download.
  Best Practices to Plan and Design Effective End-user Training
  Checklist of Warning Signs and Actions to Resolve
  Ensuring Global End-user Acceptance
  Glossary of EUT Terms

Communication in a Crisis
In a crisis, no one has time to think about information design. The time to develop clear communication formats and strategy is before a crisis occurs. To do this, managers must understand the basics of information design and delivery, develop a consistent communication program that regularly engages users, and have a tested process for escalation when needed.

When Good Projects Go Bad
Identify Critical Success Factors, Management Basics, Warning Signs and MORE! Meryl Natchez, founder and CEO of TechProse, draws on over 20 years experience as a troubleshooter for Fortune 500 companies for her role as keynote speaker and facilitator.

East Bay STC Podcast - When Good Projects Go Bad
In project management, what are the potential project pitfalls and how to avoid them? This presentation includes warnings signs to be aware of and actions to take to avoid problems on your projects. Even the best project can hit bumps, and it's important to know how to recognize potential issues and act quickly to keep the project on track. The presentation uses cases studies from a range of technical writing projects, and includes practical tips for managing people, processes and tools.

TechProse Tips
The TechProse Tips section contains a wealth of short articles on topics related to communication and consulting.

TechProse Background
Introduction Overview and Resource Links.